Introduction - Our Commitment to You
Toyota 101 is the proud provider of superior automotive products and services. We greatly appreciate the trust that you and our other customers have placed in us, and we will protect that trust by continuing to respect the privacy of all our customers even if our formal customer relationship ends.
It is important for you to know that in order to ensure that our customers get the very best service and the highest quality products, Toyota 101 collects demographic information (like your name and address) and credit information (like information related to your account with us). This information comes either directly from you, for instance, from your application and transactions on your acount; or, it may come from an outside source such as your credit bureau report. In addition, if you visit our Internet website, we may collect certain information about your Internet usage.
We Respect Your Privacy
Since some of the information we gather is not publicly available, we take great care to ensure that this information is kept safe from unauthorized access and we would never share the information in violation of any regulation or law.
Because Toyota 101 respects your privacy and values your trust, the only employees of companies who can access your private personal information are those who use it to service your account or provide services to you or to us. Toyota 101 diligently maintains physical, electronic and procedural safeguards that comply with applicable federal standards to guard your private personal information and to assist us in preventing unauthorized access to that information.
How We Share Information with Other Sister Companies
From time to time, for general business purposes, such as to prevent fraud, or when we think it may benefit you, we do share certain infomation with companies within the Toyota 101 family. The information we share might come from your application, for instance your name, address and telephone number. Unless you authorize the sharing, we do not disclose creditworthiness information about you from credit reports.
Sharing Information with Other Partners
We also occasionally share certain information with companies that we work with outside of the Toyota 101 family of companies. These companies may include financial service providers such as banks, finance companies, insurance companies, and non-financial companies such as automobile manufacturers and data processing companies.
The information we may provide them comes from the sources described above and might include your name, address, and phone number.
We may also provide information to non-Toyota 101 companies that perform operational services related to your account, or marketing services for us. The sharing of information with these types of companies is permitted by law. Such a company might include a company with whom we have a joint marketing agreement. This information also comes from the sources described above and might include name, address, and phone number.
These companies act on our behalf and, within the time required by law, will be required by our policy to be contractually obligated to keep the information that we provide to them confidential and to use the information only to provide the services we've asked them to perform for you or us.