Customer Testimonials
Overall, my experience at Toyota 101 Dealership, with Elmer Javier's exceptional assistance, was truly outstanding, and I wholeheartedly give them a five-star rating. From the warm and knowledgeable customer service to the seamless car buying process, Elmer and the team at Toyota 101 exceeded my expectations. If you're looking for a dealership where you can trust the staff to provide an exceptional experience, I highly recommend visiting Toyota 101 and working with Elmer Javier. They will go above and beyond to ensure your complete satisfaction with your purchase.
Toyota 101 made it easy for me to buy my first car! Elmer was great at walking me through the process and was very professional, genuine in his advice, and knowledgeable. I looked at other cars at other dealers around the bay and Elmer and the staff at Toyota 101 were easily the best. Would highly recommend Elmer and this dealership to anyone looking to buy a car!
Quality service. They deliberately do not gouge you as much as other Toyota dealerships. I feel a sense of community here. Recommended.
I worked with Frankie obtaining my RAV4. He was really welcoming and helpful with my options in trading in my old Prius or not for the new car. The process was really smooth and he assisted on setting up the CarPlay as well. He had all the paperwork in order and was well organized. I highly recommend working with Frankie to get your new car at Toyota 101!
This dealership is the one! If you're looking for an amazing customer experience and service with someone who will listen and truly work with you from start to finish while exceeding expectations you have to see Sean Amir. Not only did he make it a breeze, I was in and out within an hour. He was efficient, detailed and provided one of the best car purchase experiences I've ever had. And I've bought quite a few vehicles from other dealerships in my time. This is what a car experience is supposed to be like. Thank you Sean ...
Excellent and helpful staff. Roy was very knowledgable, and enthusiastically helped me through the whole purchase. Pleasant experience.
Worked with Elmer. He was really helpful. Transaction was fast and easy
The service from Phi Phan was great. Can't complaint. Straight forward and easy to work with.
Transparent sale at MSRP. The entire process was quick and smooth. Thanks to Jorge for assisting me and clearing my doubts.
I had a pleasant experience doing my used car purchase here, the car was well checked and clean. I am definitely more comfortable to buy used car that are certificated by Toyota.
Luis was super helpful, kind, and attentive. He listened to our needs and helped us compare what they have immediately vs down the pipeline vs ordering custom. Once we waitlisted he kept us promptly updated with the car status. When it was ready he graciously accommodated his own times so I can get it sooner than later. Great salesman, explains everything the dealership has to offer, very pleasant to work with. Ive had my share of bad dealership experience from before with being pressured one way or another, and Luis turned that around. Thank you!!
I recently bought a Rav4 Prime at Toyota 101 and Sean Amir made the process hassle-free. He kept me up to date about my waitlist status and was even able to help arrange for the color I wanted of the car. He was very patient and knowledgeable about all the safety features and Toyota app capabilities. He answered all the question I had and already set up my first maintenance appointment for me. He spent the time to ensure my Toyota app was installed, set up, and running smoothly. He wasn't overly pushy to upsell me on things. Overall, it ...
I had a very satisfactory experience working with Jorge Ocampo, salesman at Toyota 101 in Redwood City, CA when I bought my 2023 Toyota Crown. I put down a deposit in September 2022. Jorge contacted me monthly with updates on when car would be produced and shipped. He let me know when car was on boat from Japan, when it landed, and when it arrived at dealership. There was no hassle on price-MSRP with no added dealer upcharges (versus other dealers asking $3,000-$6,000 dealer surcharge). I recommend Jorge and Toyota 101 if you are looking for new Toyota.
Thank you very much for Danny's service, he was very patient in explaining the problems with my car and answering many of my questions. He was very patient in waiting for my son's translation for me when my English was not particularly good.
Got a new highlander here, easy and relaxing in the purchase experience. Much thanks to Castulo Herrera, made effort to deliver an expected car to me.
Miles was a great help when purchasing our car. He kept us informed and made the process easy.
We had purchased two Toyota RAV 4 vehicles (1 Prime & 1 Hybrid) from Toyota 101 dealer. We had had excellent experience with Sean Amir helping us with these purchases. Sean was very kind, professional, cooperative, knowledgeable and did everything he could to help us with both transactions. I have been recommending Toyota 101 dealer and Sean to my family, friends and colleagues and please extend my deepest appreciation to Sean Amir for the great service and to the owner of Toyota 101 dealer for all the kindness and consideration and dedication, as well as excellent customer service. By the way, a couple of things worth ...
The service was really amazing and the staff was very much coordinating. Frankie helped me a lot to get a good deal : )
Mark is very nice to help me purchase the 4 runner. Very reasonable pricing too compared to other dealers around the area asking $5k markup. Thank you for making the entire process so smooth!
I had a great experience with Miles and Nauroze. Good customer service. Everything you need, just ask!
I recently had the pleasure of working with Mark Galvante at Toyota 101 to purchase a new car. Throughout the process, Mark was patient and informative, answering all of my questions and providing me with valuable insights and advice. I would highly recommend Mark Galvante and Toyota 101
I recently had the pleasure of working with Mark Galvante at Toyota 101 to purchase a new car. Throughout the process, Mark was patient and informative, answering all of my questions and providing me with valuable insights and advice. I would highly recommend Mark Galvante and Toyota 101
I had such an amazing experience working with Frankie and his team at Toyota 101. I went in looking for a specific truck and Frankie was able to find it for me. We were able to work a great deal. I am extremely happy with his service and I recommend visiting this location to see Frankie. Thank you again!!
Castulo handled my purchase of a 2016 Lexus. I am an out of state buyer and this transaction required more assistance. He handled every step of this process efficiently and in a timely manner. Very happy with this purchase and service
Castulo provided outstanding service. This was an out of state purchase and required more work. Castulo's service was outstanding
I purchased my 4th Toyota from this dealership. The services and professionalism of the staff is worth coming back. Highly recommended. New features and updates very well explained. Love it, Thank you Spencer.
Seam Amir helped us with our recent purchase of a RAV4 Prime. We appreciate his efforts to stay very late on the day of delivery, he took his time to give us a brief summary of how things work with charting @ home. We definitely recommend Toyota 101 to our friends & family members.
Purchased a Camry Hybrid at Toyota 101 and couldn’t be happier. Worked with salesperson Mario Biino to find the perfect car for me. Reach out to Mario for your next car purchase.
We had purchased two Toyota RAV 4 vehicles (1 Prime & 1 Hybrid) from Toyota 101 dealer. We had had excellent experience with Sean Amir helping us with these purchases. Sean was very kind, professional, cooperative, knowledgeable and did everything he could to help us with both transactions. I have been recommending Toyota 101 dealer and Sean to my family, friends and colleagues and please extend my deepest appreciation to Sean Amir for the great service and to the owner of Toyota 101 dealer for all your kindness and consideration and your dedication to excellent customer service. By the way, a couple of things worth mentioning ...
2 days agoNEW-Edit I recently traded in my old Toyota and purchased a new one. I was very happy working with Sean Amir at Toyota 101. Sean made the process easy and took the time to listen to my needs. Sean also took the time to help with the technology of the vehicle. I'm now enjoying my new ride.
Thank you Toyota 101 team for the excellent car buying experience. I bought a new Toyota Camry. My sales rep Sean Amir was awesome. He was honest and educated me through the process. There was no pressure or price markup. I will be reaching out to Sean in the future for my next car and I highly recommend him. Sean Amir of Toyota 101 will walk you through a positive car buying process. Thanks again!
I had a great car-buying experience with Sean Amir at Toyota 101 Redwood City, where I purchased a new Camry. Communication was excellent, and I was in contact with Sean several times to discuss the vehicle and pricing before driving to the dealership. When I arrived, the vehicle was ready for me to test drive. From there, the purchasing process was a breeze, and there were absolutely no surprises or unexpected markups on the invoice. If you are in the market for a new Toyota, I highly recommend that you contact Sean Amir at Toyota 101.
I purchased my RAV 4 2023 Woodland edition from this dealership a month ago. I was helped & kept in loop greatly by Toyota 101’s sales rep Miles Galang, in fact I contacted this dealership 6 month back in 2022 and had booked/waiting for to be launched Corolla Cross Hybrid as Rav 4 Hybrid had long waiting period. I was put on a wait list in order to get a chance of getting my first car. Miles has been very supportive and kept informing periodically on status and finally suggested for Rav 4 woodland edition availability. Miles was very nice & helpful during whole process, ...
Our first experience with Toyota 101, particularly Ray, was through email. He was very professional from the get go, granted the car sells itself, no convincing needed. Once a deposit was put down, our experience continued to be very positive. He patiently answered my questions/3emails. Fast forward to today, we just got the car. That positive experience continued. Handling the paperwork, showing us the car, answering our questions, and everything. We will definitely go back if we need another Toyota.
I recently purchased a Toyota Highlander! Miles Galang was awesome. Took the time to review all of the features, buttons, switches a day the beautiful screen. I even went back two weeks latter to go over a few things.. Best auto experience I ever had!
My husband and I had a great experience at Toyota 101 with Phi Phan! Phi was very knowledgable, friendly, and we didn't feel pressure at all. We were grateful to be able to purchase a new family vehicle with a smooth process the whole way through. Thank you for a great experience! I'd definitely recommend coming here. Ask for Phi! 🙂
I bought a new rav4 hybrid xle today .. super excited the drive this and from beginning to end Elmer helped me a lot to get this car ..
"I recently purchased a Toyota Prius 2023 XLE with All wheel drive from Sean at Toyota 101 in Redwood City, and I have to say that my experience was exceptional. From the moment I walked into the showroom, Sean was attentive and knowledgeable about the various cars available. He took the time to understand my needs and preferences, and he helped me find the perfect car that fit my budget and lifestyle. Throughout the entire purchasing process, Sean was responsive and communicative. He kept me updated on the status of my reservation and was always available to answer any questions I ...
"I recently purchased a Toyota Prius 2023 XLE with All wheel drive from Sean at Toyota 101 in Redwood City, and I have to say that my experience was exceptional. From the moment I walked into the showroom, Sean was attentive and knowledgeable about the various cars available. He took the time to understand my needs and preferences, and he helped me find the perfect car that fit my budget and lifestyle. Throughout the entire purchasing process, Sean was responsive and communicative. He kept me updated on the status of my reservation and was always available to answer any questions I ...
We worked with Sean, and the experience was great from start to finish. First, the website did a great job representing the used cars we were interested in. It was great to see the cars we were interested in accurately matched the representations. Sean filled in for a colleague that had a family emergency. He stepped right in and helped us quickly. He provided useful information, answered all of our questions, helped us work around some annoying issues with the credit bureaus, and helped us take care of some niggling issues (e.g. the car needed a teeny bit of ...
I purchased a 2023 Rav4 Prime from Toyota 101 I worked with Sean Amir. Sean helped us get a great price and rate on the car. We are very pleased with our purchase. He was an efficient communicator and always let us know what the status of our vehicle was along the way. I would work with Sean and buy from Toyota 101 again in the future it was an outstanding experience!
Hello, Mr. Sean Amir. I was looking for Sienna hybrid , which most dealers charging $5-15k markup , but Sean Amir Found me very quickly at MSRP no dealer Adjustment with best customer service ever , If you guys are looking to purchase your new vehicle look for Sean. Very nice guy and for sure will take care of you. He will help you to get you the best offer for the vehicle you wanted. So you will leave the dealership happy at the same time after purchasing your new vehicle. This is my 2nd vehicle i got from this guy and ...
If you guys are looking to purchase your new vehicle look for Sean. Very nice guy and for sure will take care of you. He will help you to get you the best offer for the vehicle you wanted. So you will leave the dealership happy at the same time after purchasing your new vehicle. This is my 2nd vehicle i got from this guy and the dealership.
I bought the Toyota from this dealership and Sean was my sales person, it was great purchased experience for me, and Sean is detail sales person and explained everything clearly, will definitely recommend friends to purchase at this dealership.
Daniel @bay101 was outstanding throughout the entire process. From keeping his promise on a truly fair price and his willingness to search out find me the perfect car. I couldn’t have had a better result.
Overall great experience at Toyota 101. Roy was able to help me out through my entire process of purchasing my vehicle. Great atmosphere, great customer service, great selections. From now on I’ll always recommend seeing these guys over any dealerships in the bay.
Thank you so much Roy for taking care of me! I love my 2023 Camry. It was a great experience and also a big thank you to Nauroze, finance manager.
I worked with Phi on the purchase of my new Rav4 Hybrid. He made the process so easy and did everything he could to speed up all the final paperwork. I'm so happy I purchased my vehicle through this dealership. I've had nothing but good experiences.
I recently had the pleasure of working with Roy at Toyota 101 to buy a new Corolla. As someone who was a bit nervous about the car buying experience, I was grateful for Roy's patience and dedication in finding a deal that worked within my budget. Given the current supply issues with cars, finding a Corolla at MSRP was quite challenging, but Toyota 101 was able to sell it to me without any markups and at an interest rate that worked for me. I was impressed with the level of transparency and honesty from Roy and his team throughout the entire ...
When I first called Toyota 101, Castulo answered the call. He is the best auto salesperson that we have ever worked with -- the entire process, through to a purchase, was enjoyable and enlightening. Castulo dedicated a great deal of time to answering our questions. He is an expert on the autos that he sells and he never makes you feel pressured in the least. We will remember his expertise, honesty, kindness, and patience the next time we are in the market for a car. And we will happily recommend both him and the 101 dealership to family and friends.
Roy Almeyda was so helpful and friendly. He was able to help explaining the vehicle. I saw the car online and that same day called up Roy and got everything all sorted out!
Elmer was awesome. He got us exactly what we needed. Never tried to upsell or haggle. Honest and straightforward.
When I first called Toyota 101, Castulo answered the call. He is the best auto salesperson that we have ever worked with -- the entire process, through to a purchase, was enjoyable and enlightening. Castulo dedicated a great deal of time to answering our questions. He is an expert on the autos that he sells and he never makes you feel pressured in the least. We will remember his expertise, honesty, kindness, and patience the next time we are in the market for a car. And we will happily recommend both him and the 101 dealership to family and friends.
My salesman Mark Galvez was very welcoming and very knowledgeable about my purchase and of course I got the best price for my 2023 RAV 4 prime with all everything I wanted plus color with minimal waiting time for delivery I will definitely recommend Toyota 101 to everyone without reservations
Very grateful for the excellent service of Adam Raines! He came to our rescue and found (against all odds) an immediate and affordable replacement vehicle for our daughter, whose old car had just been totaled by an explosive water pump. After contacting a variety of dealerships in the Bay Area, only Adam was able to provide a solution. His resourcefulness found us a car waiting at port, freshly in from Japan, and in just 24-hours we became proud owners of a 2023 Toyota Corolla! Thank you so much for the superior service, and for going above-and-beyond! It was well worth the 1.5 ...
My husband, Nana, and I had the pleasure of being assisted by Roy and the team at Toyota 101 Redwood City and they were fantastic. Extremely thoughtful and accommodating, going above and beyond to ensure we could complete the purchase we needed. Thank you very much Roy! You made our day! We highly recommend this dealership.
Great purchasing experience. Thank you Luis!
Luis helped me so much. I came in the dealership with my car barely working and in 5 days I had a new car. Luis thought of me when something became available and he knew I could not wait to put an order in for a new car. Luis helped me understand all aspects of the car and the purchase. The whole dealership made it so easy to get a car.
I was expecting months of waits for my car, but Mark got me exactly what I wanted in about two weeks. His service was excellent and showing me the detail of each important feature of the car. Fully enjoyed the experiences.
The purchase of my Toyota Tacoma was swift and easy thanks to Miles, as a sales representative he was attentive and helpful, putting at my reach all the options to make a wise choice. I want to thank Miles for his patience and reliable information that helped me bring my Toyota home and would definitely recommend him.
I was helped by Miles and he is a great sales person, he was completely straightforward with me and helped guide me every step of the way. Definitely recommend working with him 🙂
Castulo and Luis were both great in helping me get my GR86. From being on the waitlist to leaving the dealership with my car, I received the best service from the both of them. I would 100% come back in the future to look for my boys if I need a new Toyota.
I have nothing but great experience with Toyota 101. My experience in 2020 and today in 2023 have both been very smooth, supportive and accommodating. Thank you Roy for the help.
We casually stopped by Toyota 101 just to look, get some information and maybe test drive a car or two. At the end of our shopping, we saw "our" car being test driven out of the lot! Nooooooo! Within 10 mins Castulo taps us on the shoulder to say that transaction fell thru. OMG it was meant to be. After much deliberation and patience from Castulo we drove home with our new addition and are in love! Castulo and his team even stayed extra into the night to make sure we were happy and help seal the deal.
I recently had the pleasure of working with Mario Biino at Toyota 101 when I purchased my Toyota RAV4. Mario was welcoming and attentive, taking the time to understand my needs and answer all of my questions. He made the entire car-buying experience smooth and stress-free, and I felt confident in his expertise and guidance every step of the way.
I recently had the pleasure of working with Mario Biino at Toyota 101 when I purchased my Toyota RAV4. Mario was welcoming and attentive, taking the time to understand my needs and answer all of my questions. He made the entire car-buying experience smooth and stress-free, and I felt confident in his expertise and guidance every step of the way.
Miles is very helpful in our purchasing process. He is also knowledgable of the vehicle and gave us a tour of very detail instructions. Overall, I am very happy of his service.
Buying a new Highlander for my parents was easy. Elmer was amazing and so incredibly helpful. He was knowledgeable and helped us find a car right away. Thank you so much for making the process seamless!
I am very pleased with Phi service, he is the best, and I will recomend him.
When I first called Toyota 101, Castulo answered the call. He is the best auto salesperson that we have ever worked with -- the entire process, through to a purchase, was enjoyable and enlightening. Castulo dedicated a great deal of time to answering our questions. He is an expert on the autos that he sells and he never makes you feel pressured in the least. We will remember his expertise, kindness, and patience the next time we are in the market for a car. And we will happily recommend both him and the 101 dealership to family and friends.
I recently purchased a hybrid car at Toyota 101 and had a very positive experience! My agent was Jorge and though the waitlist for my car was backlogged for 6 months, he was quick and responsive to my requests through the entire process, and provided accurate timelines. This is also one of the few dealerships in the Bay Area which remain committed to MSRP.
Toyota 101 is one among the rare Toyota dealers in Bay area who are providing hybrids models at MSRP, I mean no markup price. I called up dealer for any availability of Hybrid, luckily there was one and The Internet Sales Manager, Mr. Roy Almeyda and The Finance Manager, Mr Nauroze, made entire process simple and faster, In 2 hours got my car. Thanks to Toyota 101 team, keep up the good work.
Toyota 101 made my car purchase simple and easy. Toyota 101 is one among the rare Toyota dealers in Bay area who are providing hybrids models at MSRP, I mean no markup price. I called up dealer for any availability of Hybrid, luckily there was one and The Internet Sales Manager, Mr. Roy Almeyda and The Finance Manager, Mr Nauroze, made entire process simple and faster, In 2 hours got my car. Thanks to Toyota 101 team, keep up the good work.
Buying my new Highlander here was so easy. From the service worker who brought me to the show room, to Elmer who showed me inventory and matched me with the perfect vehicle, to the financial managers who guided my purchase, I was treated kindly and professionally. They had me in and out in just a couple of hours (and had super yummy snacks while waiting!). Thanks so much for making the process seamless!
Elmer was fantastic. He was helpful, patient, and flexible throughout the car purchasing process. His open, honest approach made the process easy. Highly recommended!
(Translated by Google) Thanks to Mr. Vicente for helping us in the purchase of our Tacoma all the people who want to buy a Toyota car ask for Vicente he can guide you in the process (Original) Gracias al señor Vicente por ayudarnos en la compra de nuestra Tacoma todas las personas que quieran comprar un carro Toyota pregunten por Vicente el les puede orientar en el proceso
Luis made the purchase process so easy. Once he knew what I was looking for he contacted me as soon as one became available. I feel lucky Luis was on the lookout for me. Hoping for this car to last a good long time👍
Just bought a RAV4. Great customer service. Elmer is the best car salesperson I had dealt with.
I had a very pleasant experience working with Jorge Ocampo, the Toyota salesman at Toyota 101 in Redwood City, CA. I worked with him since August 2022 when new 2023 Toyota Crown was announced to pre-order/be on list for first crown received by the dealership. Jorge kept me up to date every month on timing and when the particular color of crown was on the ship from Japan in early 2023, when it landed and when it arrived at Toyota 101. There was no hassle on price and he followed up to make sure that I understood operations of vehicle and to make sure ...
The team and all the expectations you could wish for are actually happening at Toyota 101. It was a great experience getting our new vehicle!
I took a Uber and the Uber driver told me that Toyota 101 has no markups. So I simply walked in with no appointments. Sean told me that they had a vehicle that would arrive at midnight. I purchased it immediately, and drove my sweet baby home on the second day. The whole process was smooth and fast. Thank you Sean!
Best place, comfort area, coffee , WiFi and snacks are available. Great customer service and friendly staffs. Sales, Adam and Service, Daniel helped and explained everything I needed. Highly recommended
I recently worked with Miles Galang at Toyota 101 to purchase a GR86. From the beginning of getting on the waitlist to finally being able to purchasing the vehicle, Miles was great. He was patient during the whole process and gave me updates on the waitlist whenever I inquired. I was able to get the vehicle sooner than expected and in my preferred color choice. Miles did everything he could to accommodate me during the purchasing process. Great experience overall.
Elmer was friendly and helpful. Thank you!
I recently worked with Mark Galvante to purchase my new Corolla. This is one of the small handful of dealerships in the Bay that do not charge a markup. Mark was extremely patient, showed us all the features of the car, and helped me set up and sync my phone to the car. Also, in addition to myself who would be the primary driver of the car, he also encouraged my dad to test drive the car.
I had the pleasure of dealing with Luis Parada at Toyota101 in Redwood City. He is the internet sales manager. This dealership won me over because they were honest, simple priced with no dealer markup. My transaction with Luis was seemless. Luis was extremely courteous and dealt with me from start to finish. I appreciate working with an honest dealership with no bait and switch. Definitely recommended. Thank you again.
Our salesman Mark was incredibly helpful and professional in getting our family its first Toyota. The purchasing process was easy and pressure free. One of the best car buying experiences I’ve had. Thanks Mark and Toyota 101!
I had a great experience with Miles Galang in Toyota 101. Miles is very patient during the process and I got a great deal for my Toyota car. Thanks!
Phi was awesome and took care of me finding a car... I recommend him to anyone..!!
It was a very great experience being at this place and the service provided by Miles was very wonderful. I would recommend everyone to go at this location.
Had an extremely smooth and seamless process getting my 2023 Venza at Toyota 101 with the help of Castulo. This day and age, it's a miracle just to get a new car quickly, let alone at MSRP which Toyota 101 was able to deliver with on both ends! Other dealerships were marking up Venza's about $10K! I put in my deposit/reservation in November 2022 and, a couple months later, in January 2023 heard from Castulo that it was ready for pick up! Castulo is super easy-going and down to earth. He didn't pressure me into any gimmicks and made the car ...
Make sure you ask for salesman Mark Galvante when you are looking for a new or used Toyota. He is amazing. He made the sales experience easy and fun.
Great experience buying a new Highlander from Toyota 101.Thanks to Roy Almeyda we got what we really wanted in a new Highlander. He' s a nice person, good demeanor and not pushy. He listened and found the car we wanted. I highly recommend and suggest to go see him if anyone needs a new car, very good experience. No added markup on this dealer is a plus.
I was very happy with my recent experience in buying a new Camry here. Elmer Javier and Frankie Chau were very knowledgeable and helpful in getting me going in my new car. Nauroze Unais was great with the financial matters. Very friendly staff all around. I appreciated the process going smoothly.
Great customer service thank you Roy
I was helped by Roy Almeyda. Roy was extremely professional and respectful, and he also was super fast with getting back to me with any questions I had and was able to get me exactly what I was looking for when it came to what I wanted vehicle wise. Best experience I’ve had at a dealership!
Car was as promised. Very transparent and answered questions thoroughly. Jorge was patient and we both reached a mutual agreement on a fair price.
Car was ready as promised. Paperwork and financing was a breeze. No surprises. Left the dealership with my car in no time. great experience.overall.
I had a great experience working with Roy at Toyota 101 for getting everything ready for my new car. I appreciate the help and transparency that was offered during the entire process. Would be my #1 place to go for anything my car needs. Thank you very much!!